Terms & Conditions

Applicability

These terms and conditions apply to all visits to, reservations with, and agreements made with Restaurant Bersama, located at Oosterdokskade 135, 1011 DL Amsterdam, The Netherlands ("we", "us", "Bersama").

By making a reservation or using our services, you agree to these terms and conditions.

Reservations

• Reservations can be made through our online reservation system, by phone, or by email.
• We hold a reserved table for [15 minutes] past the agreed time; we cannot guarantee your table in case of a later arrival.
• For groups of [number] guests or more, additional conditions may apply, such as a deposit or minimum spend. This will be communicated at the time of booking.
• If you are unable to attend, please cancel or amend your reservation as soon as possible, and at the latest [number of hours/days] in advance.
• Bersama reserves the right to refuse or cancel a reservation, for example in the event of force majeure.

Opening hours

We are open every day of the week from 12:00 to 22:00. Opening hours may differ on public holidays.

Allergies and dietary requirements

If you have an allergy, intolerance, or specific dietary requirement, please let us know in advance when booking or ordering.

While we handle this with care, we cannot guarantee a completely allergen-free preparation, as various allergens are used in our kitchen.

Prices and payment

• All listed prices are in euros and include VAT.
• Prices are subject to change at any time.
• Payment is due immediately after your visit, unless otherwise agreed.
• We accept [payment methods, e.g. debit card, contactless payment and credit card].

Conduct and house rules

We ask all our guests to behave respectfully towards other guests and our staff. Bersama reserves the right to refuse entry to guests who do not comply with our house rules.

Liability

• Bersama is not liable for loss, theft of, or damage to guests' belongings on the premises, unless caused by intent or gross negligence on our part.
• Our liability is in all cases limited to the amount paid out by our insurance in the relevant case, plus our own deductible.

Force majeure

In the event of force majeure — including but not limited to fire, utility failures, staff illness, or government measures — Bersama is not obliged to fulfil its obligations and is not liable for any resulting damage.

Complaints

If you have a complaint about your visit or our services, please contact us as soon as possible at info@restaurantbersama.nl so we can find a suitable solution together.

Governing law and disputes

These terms and conditions are governed by Dutch law. We prefer to resolve disputes through mutual consultation. If we cannot reach an agreement, the competent court in the district of Amsterdam has jurisdiction over the dispute.

Changes

We may amend these terms and conditions from time to time. The most current version can always be found on this page. Last updated: [date].

Contact

• Restaurant Bersama
• Oosterdokskade 135, 1011 DL Amsterdam
• Email: info@restaurantbersama.nl
• Phone: +31 (0)20 303 5342